‘Recycle, Recycle, Recycle’ – Q&A with Paco Terrasa-Been, Capstone
As a result of the recent growth in smaller retailers adopting cash management technology, we spoke with Paco Terrasa-Been of Capstone, a cash management solutions specialist, to see what the situation is with this technology.
Q. From your point of view what are the reasons your customers want to buy the recycling systems?
A. Most of the retailers are looking for Enhanced cash management, reducing the necessary time to prepare cash floats for point of sale equipment. They are also trying to achieve greater control in terms of reducing fraud. Other key issues are Hygiene, Security, Transaction processing time.
Q. What is the biggest unexpected benefit to them?
A. The majority of users see tangible cost reductions and are pleased that the ROI really can be achieved in 1 to 1.5 years.
Q. What key feedback have you had after a customer starts to use the system?
A. When you speak with customers after installation the cashiers love the system because they have far less stress about taking care of giving proper change and the Managers/store owners love the system because the time taken to administer cash is greatly reduced.
Q. When customers first approach you about cash management systems what fears do they have?
A. The biggest fear is the expected cost of implementing such systems, it seems that many customer assume that it would not be viable for the smaller retailer. I am pleased to say that for the main part we can put their mind at rest about this.
Q. And finally, do Capstone have any upcoming events where we can see this technology in action?
A. Yes we will have the systems at the upcoming Euroshop, Saveur et Metiers and Internorga shows.
If you would like any further information on any of our coin handling products, feel free to contact our team for an initial discussion. Tel: 01892 518173 Email: firstname.lastname@example.org or check out Capstones website www.capstone.works
Not just an ‘off the shelf’ service
As a company, our commitment is to provide the very best products and service – and that’s why our customers continue to use us, again and again.
Asahi Seiko offers all of our new and existing customers a customisation service, to help them integrate both coin and card handling devices into existing machines and new developments. Customisations can include; metalwork, wiring harnesses and other bespoke features depending on the application they are required to fit. We can also offer integrated solutions to those customers that need to combine more than one module.
FACT: Since we started offering our bespoke services, Asahi Seiko have produced more than 200 customised solutions, across all of our main areas;
· Automatic Fare Collection
· Toll Systems
· Cashless Payment Systems
· Family Entertainment Casino
· Change Machines
· and more….
We understand that one size DOES NOT fit all.
Contact us today to discuss any customisations you may need and we will work with you to bring you the very best solution.
Paperless rail travel within the next eight years?
The move is part of plans to push Britain towards a cashless, paperless society in which people use cards or mobile phones to pay for restaurant meals, checking in at airports – and everything in between.
Paper train tickets will become extinct and commuters will have to use smart phones under plans unveiled by ministers. <http://www.telegraph.co.uk/news/uknews/road-and-rail-transport/12075299/End-of-the-paper-train-ticket-as-railways-go-paperless.html>
The new ticketing system would “improve the experience” of travelling by rail. The rail industry wants to respond to the needs of their customers and understands the importance of modernising train tickets so that passengers are no longer reliant on the old orange paper format.
They are in the early stages of exploring how passengers could pay for and store tickets on their contactless credit or debit cards as part of a wider aim to improve the experience of rail passengers and move towards smarter types of ticket.
But what about those less ‘tech savvy’ commuters amongst us?
Do you think we will see an end to our iconic orange tickets?
Will Paper tickets become a thing of the past?
Why Cash is still King
Cash remains the most popular form of payment, with 57% of people preferring to use notes and coins to cards, according to research.
The importance of cash is often overlooked, but it plays a crucial role in the short-term financial planning for many people.
Consumers are likely to spend less when they hand over cold hard cash versus swiping plastic, since cash feels more like real money. When you have tangible money in your hand and you can physically feel it depleting each time you spend, you are much more likely to notice how much you are spending and be more careful about it.
There are also many drawbacks of regularly using credit and debit cards. Ultimately, they encourage you to spend more than you intended to. Yes…. we’ve all done it! But with cash, spending requires a physical action – actually going to an ATM (and viewing your depleting account balance) prior to entering the store to make your purchase. Oh, the guilt!
Cash has one very clear advantage over using a credit card: If you buy something on your credit card, chances are you’re only making the minimum payment each month. It might take years for you to pay off the balance for a single purchase.
When you swipe plastic, retailers often ask for additional information such as your post code and email address so they can bombard you with offers and news later. Annoying isn’t it! But with cash, you are less likely to receive hundreds of email marketing and when retailers don’t have your email or mailing address, that information can’t be stolen in a data breach.
Cash is certainly KING!